Spinbet Self-Exclusion Options and Durations
Understanding Self-Exclusion at Spinbet
Self‑exclusion is a responsible gambling tool that allows players to voluntarily restrict their access to their account for a set period. At Spinbet, you can choose from several durations, ranging from a 24‑hour cool‑off to permanent closure. During this time, you will not be able to deposit, place bets, or use any promotional offers — including access to the Spinbet bonus and Spinbet free spins. The process is straightforward, but knowing exactly what to expect makes it easier to follow through. When you are ready to begin, simply visit the Spinbet login page to access your account settings.
Available Durations and What They Mean
The self‑exclusion options at Spinbet casino are designed to give you control. You can select a cooling‑off period of 24 hours, 7 days, or 30 days; a standard exclusion of 1 month, 3 months, 6 months, or 1 year; or a permanent lifetime ban. Each duration takes effect immediately once confirmed, and your account is locked for the entire period. After the time expires, your account automatically unlocks — unless you requested permanent exclusion, which requires manual contact to reverse. The table below summarises the key features of each option.
| Duration | Immediate Effect | Automatic Re‑activation | Best For |
|---|---|---|---|
| 24‑hour cool‑off | Yes | After 24h | Short breaks triggered by frustration |
| 7‑day cool‑off | Yes | After 7 days | Week‑long reflection periods |
| 1‑month exclusion | Yes | After 1 month | Monthly budget resets |
| 6‑month exclusion | Yes | After 6 months | Medium‑term habit breaking |
| Permanent | Yes | No (contact support) | Lifetime self‑ban |
Note that during any self‑exclusion period, you cannot use a Spinbet promo code even if one is sent to you, and no spinbet offers will be accessible until the exclusion ends.
Step‑by‑Step Guide to Setting Up Self‑Exclusion
Follow these steps exactly to ensure your request is processed without delays:
- Log into your account — go to the Spinbet login page and enter your credentials.
- Navigate to the “Responsible Gambling” section in your account settings.
- Select “Self‑Exclusion” from the available tools.
- Choose your preferred duration from the dropdown menu.
- Confirm your identity if prompted (see the required documents section below).
- Read the on‑screen warning and tick the confirmation box.
- Submit the request — you will receive an email confirmation within minutes.
If at any point you need help, the support team is available 24/7 via live chat. Remember that once submitted, the exclusion cannot be revoked early, so choose the duration carefully.
Required Documents and Verification Process
When you request self‑exclusion, Spinbet may ask you to verify your identity to prevent unauthorised requests. The typical documents needed are:
- A government‑issued photo ID (passport or driver’s licence).
- A recent utility bill or bank statement (within 3 months) to confirm your address.
- A selfie holding your ID to match the photo.
Upload these through the secure portal in your account. Verification usually takes between 2 and 24 hours. Once approved, the exclusion is applied retroactively to the moment you submitted the request. If you fail to provide documents within 48 hours, the request may be cancelled — so act promptly. During self‑exclusion, you also cannot use any Spinbet no deposit offers, as these are deactivated automatically.
Common Problems and How to Fix Them
Even with a clear process, issues can pop up. Here are the most frequent problems and their solutions:
- Forgotten login details: Use the “Forgot Password” link on the Spinbet login page. If the email associated with your account is also inaccessible, contact support with your ID to reset both.
- Verification delays: Double‑check that your uploaded documents are clear and not expired. Blurry scans often cause delays. If more than 24 hours pass, chat with support.
- Accidental permanent exclusion: Permanent bans cannot be reversed automatically. You must email responsiblegambling@spinbet.nz, provide ID, and wait for a manual review that can take up to 7 business days.
- Deposit attempts after exclusion: Even if a payment method is saved, deposits will be blocked. If money is still deducted, contact support immediately for a refund – but this is rare.
To manage your exclusion or check its status at any time, simply visit the Spinbet login portal. If your account is still locked, you will see a message with the remaining duration. For extra peace of mind, you can also set deposit limits before starting the exclusion, ensuring you never exceed your budget when you return.
